| Resource Name and Description |
Last Edited |
|
This video is an introduction to your site's Online Support Tracker.
|
May 10, 2016, 15:56 |
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Details on how to use your site's Manage Membership admin screens, including the setup of different membership options that you will offer to your users.
|
October 31, 2010, 10:22 |
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Details on how to use your site's Manage Membership admin screens, including the setup of different membership options that you will offer to your users.
|
June 27, 2010, 22:16 |
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A collection of videos and articles detailing how to use the Magnet's Content Management Environment admin screens to add and edit content on your website.
|
August 16, 2017, 09:19 |
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Details on how to use the Magnet's Content Management Environment admin screens to add to your articles weblinks that will connect to websites other than yours.
|
June 27, 2010, 22:22 |
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Details on how to use the Magnet's Content Management Environment admin screens to add to your articles weblinks that will connect to other pages within your own website.
|
January 13, 2011, 14:38 |
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A collection of videos detailing how to use the Magnet's Manage Newsletter admin screens to send email to your users.
|
October 10, 2011, 06:47 |
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How to begin creating an eNewsletter / email blast to send out to your users.
|
June 27, 2010, 22:26 |
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How to use the Manage Newsletter admin screens to focus an email blast on a particular event you are promoting.
|
June 27, 2010, 22:27 |
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How to use the Manage Newsletter admin screens to put an eNewsletter in queue and send it.
|
January 13, 2011, 13:59 |
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Seeing an example of a graphically-rich eNewsletter and how to create it.
|
November 21, 2010, 21:22 |
|
A collection of videos and articles detailing how to use the Magnet's Manage Events admin screens to manage your events, event attendance, RSVP's, and event surveys; generate event reports; and do refunds.
|
May 20, 2011, 09:52 |
|
An overview to the Manage Events admin screen.
|
June 28, 2010, 07:01 |
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Using the Manage Events admin screens to manage the details of an event.
|
January 13, 2011, 14:40 |
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Using the Manage Events admin screens to manage the RSVP's and surveys for an event.
|
June 28, 2010, 07:30 |
|
A collection of videos detailing how to use the Magnet's Manage Users admin screens to manage user accounts on your website.
|
May 28, 2011, 10:31 |
|
Use the following techniques to increase the delivery rates of your eNewsletters...
|
February 15, 2017, 08:44 |
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An overview to the Manage Users admin screen.
|
June 28, 2010, 07:31 |
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An overview to the Manage Users admin screens for the Key Fields Filters.
|
June 28, 2010, 07:35 |
|
Details on how to upload images and files and then include their download links in your Support Tracker requests and replies
|
November 14, 2011, 09:18 |
|
An overview to the Manage Users admin screens for the Membership Filter.
|
June 28, 2010, 07:35 |
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An overview to the Manage Users admin screens for the Who-Bought-What Filter.
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June 28, 2010, 07:37 |
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An overview to the Manage Users admin screens for the Group Affiliation Filter.
|
June 28, 2010, 07:36 |
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An overview to the Manage Users admin screens for the Problematic Email Filter.
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June 28, 2010, 07:40 |
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An overview to the Manage Users admin screens for the Smart Zipcode Filter.
|
June 28, 2010, 07:40 |
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An overview to the Manage Users admin screens for the Results Overview.
|
December 16, 2010, 21:48 |
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A guide to using the Manage Users admin screens to generate QuickMemo results for emailing all or part of your users.
|
June 28, 2010, 07:42 |
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A guide to using Manage Users' Redundancies Sniffer to consolidate redundant user records in your user database.
|
June 28, 2010, 07:43 |
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A guide to creating and managing User Groups with the Manage Users admin screens.
|
June 28, 2010, 07:53 |
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Inserting SmartFields into your eNewsletters . . . .
|
October 10, 2011, 06:40 |
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A guide to adding people to User Groups with the Manage Users admin screens.
|
June 28, 2010, 07:53 |
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This video walks us through what we can actually use User Groups for.
|
June 28, 2010, 07:54 |
|
Sending Test eNewsletters . . . .
|
October 10, 2011, 06:41 |
|
This video walks us through the process of managing user groups.
|
June 28, 2010, 07:54 |
|
This video walks us through an overview of the Manage Files & Images admin screen. Covers uploading files and images; creating photo albums; and adding images to photo albums.
|
June 28, 2010, 07:56 |
|
Videos and articles detailing how to use the Magnet's Manage Users admin screens to upload images and files (PDF, Excel, Word, Powerpoint, and JPEG). Also how to add images to photo albums, including the album that drives a Photo Fader Portal Pod.
|
October 22, 2010, 07:16 |
|
This video walks us through an overview of the File Vault, where image files and data files (PDF, Word, Excel, Powerpoint, and JPEG) are stored.
|
June 28, 2010, 07:57 |
|
This video walks us through the process of uploading image files and data files (PDF, Word, Excel, Powerpoint, and JPEG.)
|
June 28, 2010, 07:58 |
|
This video walks us through the process of getting the weblink for an uploaded image file or data file (PDF, Word, Excel, Powerpoint, and JPEG.)
|
May 10, 2016, 15:59 |
|
This video walks us through the process of adding images to a Photo Album.
|
June 28, 2010, 08:01 |
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This is your Article Repository. This area is the hub for most of your site content which is stored in 'Articles'.
|
June 28, 2010, 08:04 |
|
What do the Sidebar fields on your Edit Article page do? Details here . . . .
|
July 6, 2010, 09:09 |
|
A collection of videos and articles detailing how to set up and manage ecommerce on your site; create and manage store tickets; and do refunds.
|
November 21, 2010, 17:27 |
|
This video walks us through the Manage Store admin menu's View Orders screen.
|
May 25, 2009, 19:54 |
|
This video walks us through the 3-step process of setting up ecommerce for an event.
|
May 25, 2009, 19:54 |
|
This video walks us through the process of linking a store ticket to an event article.
|
May 25, 2009, 19:55 |
|
This video walks us through the process of adding a ticket SKU (stock-keeping unit) item.
|
May 25, 2009, 19:55 |
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This video walks us through the details of the attributes that can be set for each Store Ticket item.
|
May 25, 2009, 19:55 |
|
This video walks us through the process of duplicating a ticket/store item.
|
May 25, 2009, 19:55 |
|
A collection of videos and articles detailing how to set up and edit your portal page template.
|
January 30, 2011, 17:35 |
|
This video is an introduction to the Portal Page, what it does, and how to set it up.
|
January 13, 2011, 15:25 |
|
This video is an introduction to the Portal Page template and how to set it up.
|
May 25, 2009, 20:11 |
|
This video walks us through the different options we can select with the Portal Page's pods.
|
January 13, 2011, 15:23 |
|
This video walks us through how to set up the Portal Page template before sending it in to the Production Team for setup on your website.
|
July 13, 2010, 09:53 |
|
Every six months we do a verification test of your webmaster@yourdomain.org double-forward address to confirm that it is still functioning correctly. Details here . . . .
|
May 17, 2011, 07:40 |
|
This page allows you to create and submit an article for your website.
|
May 26, 2009, 22:32 |
|
This feature allows you to restrict access to an article based on the viewer's membership status or group affiliation.
|
December 8, 2015, 14:21 |
|
Overview: The Membership Management Module allows you to set multiple membership types (levels) and to control how each one behaves. Click on the 'edit' link under the Action column to modify each level's setting.
|
December 8, 2015, 14:27 |
|
Overview: Use this form to set the different parameters/variables relating to a particular membership type.
|
December 8, 2015, 14:28 |
|
This page shows a list of users forums you have created for your website.
|
December 8, 2015, 14:31 |
|
This page allows you to create and edit the settings for a user forum you have created.
|
December 8, 2015, 14:36 |
|
This page allows you to manage all the functionality associated with your sales and ticket items.
|
May 26, 2009, 22:37 |
|
Used to manage store ticket items and to add new ones.
|
December 8, 2015, 14:41 |
|
This page allows you to create and edit a ticket item for your online store.
|
December 8, 2015, 14:46 |
|
The default for this page shows all upcoming events. You can use the date and name filters to find a specific event and/or go back in time.
|
May 26, 2009, 22:39 |
|
This page allows you to edit general settings and view results for an event.
|
December 8, 2015, 14:48 |
|
The Manage Newsletters tab on the Manage Newsletter page shows you an overall list of all past (i.e., already sent) and still pending newsletters (emails) that you have created.
|
December 8, 2015, 14:55 |
|
If you'd like to create buttons to allow your site visitors to easily share your events, news articles, job postings, member benefits, etc. via their Facebook, LinkedIn, or Twitter accounts--or comment via FaceBook--here is how to do it . . . .
|
April 26, 2012, 09:51 |
|
This page allows you to edit and preview a newsletter (email) for communicating to your users.
|
May 26, 2009, 22:41 |
|
Manage images you have uploaded to your website.
|
May 26, 2009, 22:59 |
|
Upload images to your website from this page.
|
May 26, 2009, 22:59 |
|
This page shows a list of image/photo albums you have created for your website.
|
December 8, 2015, 14:57 |
|
This page allows you to edit the settings for a photo album you have created.
|
December 8, 2015, 14:59 |
|
This page allows you to manage all the functionality associated with your user database.
|
June 28, 2010, 07:51 |
|
This page allows you to edit user info.
|
May 26, 2009, 23:01 |
|
This page allows you to manage all the functionality associated with the Groups function under Manage Users.
|
December 9, 2015, 13:06 |
|
This page allows you to edit a Group's info.
|
December 9, 2015, 13:32 |
|
|
August 27, 2010, 14:23 |
|
The eMail Merge Broadcast main purpose is to solicit a profile update from your users. Note that this is intended for Enterprise-level users and not all of the functionality used below is available for Chapter-level users.
|
November 21, 2010, 09:22 |
|
The Magnet Platform allows your organization to "embed" Donation Items (DI) in the Checkout process...
|
December 22, 2015, 08:11 |
|
How do you set up and manage forums (chat boards) on The Magnet? Resources to walk you through the process....
|
October 31, 2010, 07:55 |
|
Help us help you. Here are the 7 things we need you to do when submitting Support requests via your site's online Support Tracker.
|
December 10, 2015, 10:52 |
|
Specific image dimensions for photo fader images and sponsor images. Guidelines for other images you'll have on your site.
|
July 22, 2010, 12:06 |
|
|
August 25, 2011, 07:53 |
|
|
November 14, 2014, 06:14 |
|
|
July 20, 2010, 16:35 |
|
A collection of articles and videos that walk you through the Magnet's Implementation process -- read and view carefully!
|
April 8, 2011, 18:47 |
|
A collection of videos and articles that walk you through how to use the OmniMagnet Support Tracker to submit support requests, including production requests, trouble tickets, new feature requests, and general questions.
|
April 8, 2011, 18:46 |
|
Details on how to use Pixlr.com to edit, crop, and resize images that you intend to use on your website.
|
November 19, 2013, 07:46 |
|
Ever notice how when you're editing an article, hitting the Return key gives you what seems to be a double space in your article? There's more going on here than that, but here's how to make it seem like a single space . . . .
|
October 30, 2011, 08:15 |
|
Congratulations and Welcome to The Magnet! This is your Welcome Aboard Packet. All the information you need for a successful launch resides in this packet.
|
May 6, 2016, 14:52 |
|
The Magnet System allows you to give as many or as few admin privileges to as many or as few staff, officers, board members, or volunteers as you would like.
|
December 10, 2015, 11:30 |
|
It's time for some more power under the hood. Are you ready? The transfer to Enterprise is estimated in 2-4 hrs of work on your end. It mainly has to do with the conversion of data to the new data structure. See the scoop below:
|
June 21, 2010, 07:25 |
|
When it's time to submit your menu template, your Portal Page template, your MUUT file, etc., here's how to do it!
|
May 5, 2016, 13:29 |
|
The first thing someone sees when they come to your website is the skin design and the masthead at the top of the page. A sharp, smart design can make all the difference on this first impression!
|
May 9, 2016, 11:41 |
|
How many emails per month can you send via your Magnet website?
|
January 17, 2012, 13:30 |
|
If you'd like to have a Flickr-based slideshow of photos on your site, here are the details . . . .
|
April 26, 2012, 10:02 |
|
Images that you use in your Photo Fader Pod need to all be exactly the same size (usually it's 410 x 205 pixels.) This will walk you through how to resize/crop your images down to exactly that right size.
|
May 31, 2010, 11:11 |
|
|
May 6, 2016, 10:37 |
|
|
December 10, 2015, 11:41 |
|
|
May 9, 2016, 10:01 |
|
|
April 16, 2011, 15:50 |
|
In order to send your eNewsletters, you first need to make sure your webmaster email is forwarding to the correct two addresses. We'll walk you through how the setup would work if you are using GoDaddy for your email forwarding service.
|
February 28, 2011, 06:55 |
|
|
February 8, 2011, 07:51 |
|
Merchant Account (MA) - The ability to accept credit card payments...
|
April 7, 2016, 08:48 |
|
|
November 8, 2019, 14:11 |
|
Setting up your Authorize.net account is easy and should take no more that 10 minutes.
|
October 21, 2014, 07:47 |
|
Once you have set up your credit card gateway, it's time to run some test transactions to make sure you're 100% ready!
|
December 23, 2015, 13:03 |
|
What do I do when I want to refund or cancel a transaction? Step-by-step instructions will walk you through the processes . . . .
|
December 23, 2015, 13:07 |
|
If a user is unable to complete a transaction, or login, the issue is probably a security risk from an outdated browser...
|
January 25, 2016, 15:57 |
|
Use this as a starting point when composing your new site's Welcome Letter. Remember, the objective is to make people sign in with their new password successfully--not to advertise events, etc. So try to be short and to the point with minimal clutter.
|
May 31, 2010, 13:36 |
|
Use this as a starting point when composing your new site's Welcome Letter. Remember, the objective is to make people sign in with their new password successfully--not to advertise events, etc. So try to be short and to the point with minimal clutter.
|
May 31, 2010, 13:34 |
|
Getting ready to send out an email to hundreds or thousands of your users, and you want to see what it's going to look like at the reception end of things before you send it? Here's how to do it . . . .
|
September 13, 2010, 11:21 |
|
Google Analytics is a simple, yet powerful tool used to analyze web traffic on your site.
|
May 31, 2010, 13:35 |
|
Give yourselves the option to easily and quickly embed Google Maps into your event articles.
|
May 13, 2016, 13:19 |
|
|
November 14, 2014, 06:10 |
|
|
November 14, 2014, 06:12 |
|
The Magnet automates your membership management process. Need to customize the automatic messaging that goes out on behalf of your organization? Here's how . . . .
|
October 17, 2012, 07:27 |
|
If you are using Cybersource as your credit card gateway provider, you may occasionally have issues with processing a credit card. Here is a list of common Cybersource error codes.
|
July 30, 2010, 08:20 |
|
If you are using Authorize.net as your credit card gateway provider, you may occasionally have issues with processing a credit card. Here is a link to a list of Authorize.net error codes.
|
July 30, 2010, 09:29 |
|
The Event Dashboard is an option you can select with Event Articles. It can contain a "Look Who's Coming" List and/or a Google Map with direction links to your event. Here's how to set it up.
|
August 2, 2010, 07:02 |
|
Additional Information for submitting the necessary paperwork for PCI Compliance.
|
August 12, 2010, 09:28 |
|
|
November 13, 2012, 04:52 |
|
When you set a membership option to be "Manual Review," how does an admin actually approve or deny a person's membership application? Here are the details . . . .
|
February 4, 2011, 06:34 |
|
Step-by-step instructions for taking your photo images and adding them to your Photo Fader pod on the Portal Page . . . .
|
February 6, 2014, 07:27 |
|
When you are uploading your initial set of user data during your site's Implementation, how do you set user preferences for whether they receive email and the email format? Here's how . . . .
|
August 28, 2010, 09:37 |
|
What fields does the Magnet look at when determining whether a person is a member or not? What does the Active/Inactive field really do? Answers here . . . .
|
August 28, 2010, 10:16 |
|
|
September 7, 2010, 21:57 |
|
There are 2 options when it comes to sending an Enewsletter: (1) send it now/immediately; and (2) schedule the send for a future date. How long does it typically take each of these to go out? Details here . . . .
|
March 23, 2011, 16:20 |
|
|
September 15, 2010, 07:03 |
|
|
September 15, 2010, 07:05 |
|
How do you handle things when your event attendees or other purchasers on your website pay you by check or in cash? Can you still have these payments flow through your site so that you have all your revenue info in one place? The answer is yes . . . .
|
December 7, 2011, 07:28 |
|
How long does an eNewsletter typically take to go out? What might be going on if your eNewsletter is delayed? Details here . . . .
|
November 23, 2010, 08:40 |
|
Error Code 7 is a security measure . . . .
|
January 23, 2012, 09:49 |
|
Here's how to use the Manage Memberships admin screen to set up membership option levels.
|
October 31, 2010, 10:20 |
|
Some quick tips on using the online video player . . . .
|
October 31, 2010, 10:48 |
|
An overview of The Magnet Platform
|
October 31, 2010, 11:30 |
|
The main navigation bar, normally found at the top area of your page should have all the important links you want to have accessible on every page . . . .
|
May 2, 2011, 08:57 |
|
What does the process look like for uploading your user data into your new Magnet system?
|
May 6, 2016, 11:22 |
|
More detail about how you upload your pre-existing user data.
|
October 31, 2010, 16:25 |
|
A collection of articles and videos that walk you through the Magnet's Master User Upload Template (MUUT)
|
January 30, 2011, 17:34 |
|
A collection of articles and videos that walk you through setting up your Nav Bar / Menu template
|
February 23, 2011, 21:17 |
|
A collection of articles and videos that walk you through design options for your masthead and website skin design.
|
January 30, 2011, 17:35 |
|
When you initiate a password reset, how does it work? And what might cause a password reset link to not make it through to your end user? Details below . . . .
|
December 24, 2015, 09:45 |
|
|
November 11, 2010, 22:20 |
|
Open Rates, Clickthrough Rates, etc...
|
January 13, 2011, 15:22 |
|
Creating shortcut links for articles
|
November 19, 2010, 07:07 |
|
If you're using Authorize.net, here is one way of tracking and reconciling your transactions between your Magnet website and your Authorize.net credit card gateway account.
|
November 21, 2010, 17:26 |
|
This article is important if you are having difficulties with PCI Compliance.
|
July 13, 2011, 12:20 |
|
Has your website recently been migrated to the current end-of-2011 version of AlumniMagnet? Here is a guide to some of the main new features you now have access to....
|
December 7, 2011, 09:54 |
|
What does the "member status" field in your user database control? Why is it there? Doesn't the "expiration date" field control a user's membership status? Answers below . . . .
|
January 5, 2011, 09:19 |
|
The Magnet Platform supports both Rolling Memberships and Anniversary Memberships. Here are the differences between the two . . . .
|
December 24, 2015, 09:52 |
|
If your group rebills your customers on a regular (or even semi-regular) basis, setting up rebilling on Cybersource can save you time and increase productivity by letting you set up subscriptions according to the billing interval and duration you set.
|
October 31, 2011, 11:12 |
|
A collection of articles and videos that walks a new Head Administrator through what they'll need to know . . . .
|
January 30, 2011, 17:39 |
|
You have the ability to set a max number of tickets that can be sold for an event. However, there is a rare set of circumstances where you could end up selling more than what you had set as the max number of tickets. Details here . . . .
|
May 18, 2011, 11:32 |
|
How to use article collections with the following pages/pods: Sponsor Rotator, Sponsor Fader, Featured Members, Featured Volunteers, Job Postings, Member Benefits, etc.
|
February 17, 2011, 09:50 |
|
Preparing the Menu Template . . . .
|
September 7, 2011, 09:35 |
|
There is an easy way to have listings on your site of newsletters you have sent out, minutes from meetings, and other articles that you'd like to list out for your users and members. Here's how . . . .
|
March 28, 2011, 07:25 |
|
What web browsers can I use for admin purposes? for general surfing on the site? Details here . . . .
|
July 18, 2012, 11:26 |
|
How to Affiliate a large number of Users to 1 or more groups without ruining your weekend . . . .
|
May 28, 2011, 10:25 |
|
Your discussion forums can be open to the entire world, or they can be restricted to members only. Details here . . . .
|
September 4, 2011, 12:28 |
|
A collection of articles and videos covering the basics of User Groups . . . .
|
May 28, 2011, 10:31 |
|
If you'd like to create buttons to allow your site visitors to access your social media presences on Facebook, LinkedIn, or Twitter, you have multiple options on your site's main Portal Page. Details here . . . .
|
January 25, 2016, 12:27 |
|
A collection of articles and videos covering the basics of the Photo Fader Pod . . . .
|
January 2, 2012, 21:41 |
|
This article is important if your merchant provider requires you to do a vulnerability scan.
|
July 13, 2011, 12:25 |
|
If you'd like to have a Vimeo-based video on your site, here are the details . . . .
|
March 4, 2014, 10:52 |
|
Here are a few reasons that could prevent a user from logging in...
|
June 20, 2012, 10:48 |
|
QuickRSVP is a fast and easy option for taking registrations for an event. Details here . . . .
|
October 24, 2011, 10:24 |
|
Dynamic Users Groups allow you to segment your users based on live data.
|
June 20, 2012, 09:02 |
|
How much customization can we help with before a design or redesign turns into a custom design project? Details here . . . .
|
August 8, 2011, 23:38 |
|
Looking for ideas for events that are proven to pull in alumni and increase member engagement? Look no further for a list of actual events that have pulled in dozens and hundreds of enthusiastic alumni attendees . . . .
|
September 24, 2011, 10:41 |
|
In late 2011, we rolled out a new version of the Photo Fader Pod. Here is what's new . . . .
|
August 2, 2013, 18:35 |
|
The 'HTML Anchor' concept is basically: A way link to a different area in the same page. But, of course, if you are here, you probably already know this...
|
February 18, 2012, 09:11 |
|
If you are not familiar with Wufoo, it's time to get aquiented.
|
November 3, 2016, 11:52 |
|
Use this snippet to embed multiple store items in your article for easy checkout.
|
February 15, 2013, 15:07 |
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The Teaser Article Pod allows you to include long articles on your Portal Page without taking over too much space.
|
August 29, 2012, 15:12 |
|
|
August 9, 2012, 10:18 |
|
Last edited 03/11/2014 by Max.
|
April 7, 2016, 10:12 |
|
Using Google Forms is a great way to enhance your Magnet site's capabilities.
|
June 12, 2014, 15:43 |
|
Why do we need Topics, and how best to use them?
|
January 25, 2016, 14:03 |
|
Below are some examples of left-side components and how they are tweaked for different clients:
|
November 10, 2012, 10:20 |
|
The uses for the Membership Bleed Report
|
February 28, 2013, 10:48 |
|
How to configure your site's mobile app
|
May 7, 2013, 10:40 |
|
Stripe.com is a great way to process credit cards. So, what do you need to do in order to get it working?
|
February 10, 2016, 13:59 |
|
Read this article if a BEAST vulnerability appears in your PCI scan...
|
May 20, 2013, 14:49 |
|
If you'd like to have a Youtube video on your site, here are the details . . . .
|
August 19, 2013, 12:51 |
|
Quick FAQ on building a stage environment for your next big project. This article applies to Enterprise clients only.
|
October 3, 2014, 07:45 |
|
Creating a secure URL for your site with an SSL Certificate
|
April 3, 2017, 11:59 |
|
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