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Use the following techniques to increase the delivery rates of your eNewsletters...
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February 15, 2017, 08:44 |
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What do the Sidebar fields on your Edit Article page do? Details here . . . .
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July 6, 2010, 09:09 |
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Every six months we do a verification test of your webmaster@yourdomain.org double-forward address to confirm that it is still functioning correctly. Details here . . . .
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May 17, 2011, 07:40 |
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If you'd like to create buttons to allow your site visitors to easily share your events, news articles, job postings, member benefits, etc. via their Facebook, LinkedIn, or Twitter accounts--or comment via FaceBook--here is how to do it . . . .
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April 26, 2012, 09:51 |
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Help us help you. Here are the 7 things we need you to do when submitting Support requests via your site's online Support Tracker.
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December 10, 2015, 10:52 |
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Specific image dimensions for photo fader images and sponsor images. Guidelines for other images you'll have on your site.
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July 22, 2010, 12:06 |
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August 25, 2011, 07:53 |
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November 14, 2014, 06:14 |
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Details on how to use Pixlr.com to edit, crop, and resize images that you intend to use on your website.
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November 19, 2013, 07:46 |
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Ever notice how when you're editing an article, hitting the Return key gives you what seems to be a double space in your article? There's more going on here than that, but here's how to make it seem like a single space . . . .
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October 30, 2011, 08:15 |
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Congratulations and Welcome to The Magnet! This is your Welcome Aboard Packet. All the information you need for a successful launch resides in this packet.
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May 6, 2016, 14:52 |
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The Magnet System allows you to give as many or as few admin privileges to as many or as few staff, officers, board members, or volunteers as you would like.
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December 10, 2015, 11:30 |
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It's time for some more power under the hood. Are you ready? The transfer to Enterprise is estimated in 2-4 hrs of work on your end. It mainly has to do with the conversion of data to the new data structure. See the scoop below:
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June 21, 2010, 07:25 |
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When it's time to submit your menu template, your Portal Page template, your MUUT file, etc., here's how to do it!
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May 5, 2016, 13:29 |
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The first thing someone sees when they come to your website is the skin design and the masthead at the top of the page. A sharp, smart design can make all the difference on this first impression!
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May 9, 2016, 11:41 |
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How many emails per month can you send via your Magnet website?
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January 17, 2012, 13:30 |
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If you'd like to have a Flickr-based slideshow of photos on your site, here are the details . . . .
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April 26, 2012, 10:02 |
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Images that you use in your Photo Fader Pod need to all be exactly the same size (usually it's 410 x 205 pixels.) This will walk you through how to resize/crop your images down to exactly that right size.
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May 31, 2010, 11:11 |
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May 6, 2016, 10:37 |
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December 10, 2015, 11:41 |
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May 9, 2016, 10:01 |
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April 16, 2011, 15:50 |
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In order to send your eNewsletters, you first need to make sure your webmaster email is forwarding to the correct two addresses. We'll walk you through how the setup would work if you are using GoDaddy for your email forwarding service.
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February 28, 2011, 06:55 |
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February 8, 2011, 07:51 |
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Merchant Account (MA) - The ability to accept credit card payments...
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April 7, 2016, 08:48 |
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November 8, 2019, 14:11 |
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Setting up your Authorize.net account is easy and should take no more that 10 minutes.
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October 21, 2014, 07:47 |
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Once you have set up your credit card gateway, it's time to run some test transactions to make sure you're 100% ready!
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December 23, 2015, 13:03 |
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What do I do when I want to refund or cancel a transaction? Step-by-step instructions will walk you through the processes . . . .
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December 23, 2015, 13:07 |
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If a user is unable to complete a transaction, or login, the issue is probably a security risk from an outdated browser...
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January 25, 2016, 15:57 |
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Use this as a starting point when composing your new site's Welcome Letter. Remember, the objective is to make people sign in with their new password successfully--not to advertise events, etc. So try to be short and to the point with minimal clutter.
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May 31, 2010, 13:36 |
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Use this as a starting point when composing your new site's Welcome Letter. Remember, the objective is to make people sign in with their new password successfully--not to advertise events, etc. So try to be short and to the point with minimal clutter.
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May 31, 2010, 13:34 |
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Getting ready to send out an email to hundreds or thousands of your users, and you want to see what it's going to look like at the reception end of things before you send it? Here's how to do it . . . .
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September 13, 2010, 11:21 |
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Google Analytics is a simple, yet powerful tool used to analyze web traffic on your site.
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May 31, 2010, 13:35 |
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Give yourselves the option to easily and quickly embed Google Maps into your event articles.
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May 13, 2016, 13:19 |
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November 14, 2014, 06:10 |
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November 14, 2014, 06:12 |
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The Magnet automates your membership management process. Need to customize the automatic messaging that goes out on behalf of your organization? Here's how . . . .
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October 17, 2012, 07:27 |
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If you are using Cybersource as your credit card gateway provider, you may occasionally have issues with processing a credit card. Here is a list of common Cybersource error codes.
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July 30, 2010, 08:20 |
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If you are using Authorize.net as your credit card gateway provider, you may occasionally have issues with processing a credit card. Here is a link to a list of Authorize.net error codes.
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July 30, 2010, 09:29 |
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The Event Dashboard is an option you can select with Event Articles. It can contain a "Look Who's Coming" List and/or a Google Map with direction links to your event. Here's how to set it up.
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August 2, 2010, 07:02 |
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Additional Information for submitting the necessary paperwork for PCI Compliance.
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August 12, 2010, 09:28 |
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November 13, 2012, 04:52 |
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When you set a membership option to be "Manual Review," how does an admin actually approve or deny a person's membership application? Here are the details . . . .
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February 4, 2011, 06:34 |
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Step-by-step instructions for taking your photo images and adding them to your Photo Fader pod on the Portal Page . . . .
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February 6, 2014, 07:27 |
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When you are uploading your initial set of user data during your site's Implementation, how do you set user preferences for whether they receive email and the email format? Here's how . . . .
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August 28, 2010, 09:37 |
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What fields does the Magnet look at when determining whether a person is a member or not? What does the Active/Inactive field really do? Answers here . . . .
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August 28, 2010, 10:16 |
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September 7, 2010, 21:57 |
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There are 2 options when it comes to sending an Enewsletter: (1) send it now/immediately; and (2) schedule the send for a future date. How long does it typically take each of these to go out? Details here . . . .
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March 23, 2011, 16:20 |
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September 15, 2010, 07:03 |
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September 15, 2010, 07:05 |
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How do you handle things when your event attendees or other purchasers on your website pay you by check or in cash? Can you still have these payments flow through your site so that you have all your revenue info in one place? The answer is yes . . . .
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December 7, 2011, 07:28 |
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How long does an eNewsletter typically take to go out? What might be going on if your eNewsletter is delayed? Details here . . . .
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November 23, 2010, 08:40 |
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Error Code 7 is a security measure . . . .
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January 23, 2012, 09:49 |
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Here's how to use the Manage Memberships admin screen to set up membership option levels.
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October 31, 2010, 10:20 |
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Some quick tips on using the online video player . . . .
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October 31, 2010, 10:48 |
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An overview of The Magnet Platform
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October 31, 2010, 11:30 |
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The main navigation bar, normally found at the top area of your page should have all the important links you want to have accessible on every page . . . .
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May 2, 2011, 08:57 |
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What does the process look like for uploading your user data into your new Magnet system?
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May 6, 2016, 11:22 |
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More detail about how you upload your pre-existing user data.
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October 31, 2010, 16:25 |
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When you initiate a password reset, how does it work? And what might cause a password reset link to not make it through to your end user? Details below . . . .
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December 24, 2015, 09:45 |
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November 11, 2010, 22:20 |
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If you're using Authorize.net, here is one way of tracking and reconciling your transactions between your Magnet website and your Authorize.net credit card gateway account.
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November 21, 2010, 17:26 |
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This article is important if you are having difficulties with PCI Compliance.
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July 13, 2011, 12:20 |
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Has your website recently been migrated to the current end-of-2011 version of AlumniMagnet? Here is a guide to some of the main new features you now have access to....
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December 7, 2011, 09:54 |
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What does the "member status" field in your user database control? Why is it there? Doesn't the "expiration date" field control a user's membership status? Answers below . . . .
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January 5, 2011, 09:19 |
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The Magnet Platform supports both Rolling Memberships and Anniversary Memberships. Here are the differences between the two . . . .
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December 24, 2015, 09:52 |
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If your group rebills your customers on a regular (or even semi-regular) basis, setting up rebilling on Cybersource can save you time and increase productivity by letting you set up subscriptions according to the billing interval and duration you set.
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October 31, 2011, 11:12 |
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You have the ability to set a max number of tickets that can be sold for an event. However, there is a rare set of circumstances where you could end up selling more than what you had set as the max number of tickets. Details here . . . .
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May 18, 2011, 11:32 |
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There is an easy way to have listings on your site of newsletters you have sent out, minutes from meetings, and other articles that you'd like to list out for your users and members. Here's how . . . .
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March 28, 2011, 07:25 |
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What web browsers can I use for admin purposes? for general surfing on the site? Details here . . . .
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July 18, 2012, 11:26 |
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How to Affiliate a large number of Users to 1 or more groups without ruining your weekend . . . .
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May 28, 2011, 10:25 |
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Your discussion forums can be open to the entire world, or they can be restricted to members only. Details here . . . .
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September 4, 2011, 12:28 |
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If you'd like to create buttons to allow your site visitors to access your social media presences on Facebook, LinkedIn, or Twitter, you have multiple options on your site's main Portal Page. Details here . . . .
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January 25, 2016, 12:27 |
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This article is important if your merchant provider requires you to do a vulnerability scan.
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July 13, 2011, 12:25 |
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If you'd like to have a Vimeo-based video on your site, here are the details . . . .
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March 4, 2014, 10:52 |
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Here are a few reasons that could prevent a user from logging in...
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June 20, 2012, 10:48 |
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QuickRSVP is a fast and easy option for taking registrations for an event. Details here . . . .
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October 24, 2011, 10:24 |
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How much customization can we help with before a design or redesign turns into a custom design project? Details here . . . .
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August 8, 2011, 23:38 |
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Looking for ideas for events that are proven to pull in alumni and increase member engagement? Look no further for a list of actual events that have pulled in dozens and hundreds of enthusiastic alumni attendees . . . .
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September 24, 2011, 10:41 |
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In late 2011, we rolled out a new version of the Photo Fader Pod. Here is what's new . . . .
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August 2, 2013, 18:35 |
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The 'HTML Anchor' concept is basically: A way link to a different area in the same page. But, of course, if you are here, you probably already know this...
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February 18, 2012, 09:11 |
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If you are not familiar with Wufoo, it's time to get aquiented.
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November 3, 2016, 11:52 |
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Use this snippet to embed multiple store items in your article for easy checkout.
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February 15, 2013, 15:07 |
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The Teaser Article Pod allows you to include long articles on your Portal Page without taking over too much space.
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August 29, 2012, 15:12 |
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August 9, 2012, 10:18 |
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Last edited 03/11/2014 by Max.
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April 7, 2016, 10:12 |
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Using Google Forms is a great way to enhance your Magnet site's capabilities.
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June 12, 2014, 15:43 |
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Why do we need Topics, and how best to use them?
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January 25, 2016, 14:03 |
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Below are some examples of left-side components and how they are tweaked for different clients:
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November 10, 2012, 10:20 |
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The uses for the Membership Bleed Report
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February 28, 2013, 10:48 |
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How to configure your site's mobile app
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May 7, 2013, 10:40 |
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Stripe.com is a great way to process credit cards. So, what do you need to do in order to get it working?
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February 10, 2016, 13:59 |
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Read this article if a BEAST vulnerability appears in your PCI scan...
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May 20, 2013, 14:49 |
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If you'd like to have a Youtube video on your site, here are the details . . . .
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August 19, 2013, 12:51 |
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Quick FAQ on building a stage environment for your next big project. This article applies to Enterprise clients only.
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October 3, 2014, 07:45 |
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Creating a secure URL for your site with an SSL Certificate
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April 3, 2017, 11:59 |
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