Tab Headings
Users. Shows by default a list of the first 30 users in your user database.
Groups. Shows by default a list of all User Groups that have been created in your user database.
Classifications. Shows by default a list of all classifications that have been created in your user database.
Unsubscribe. Allows you to unsubscribe one or more users from your enewsletter subscription list.
Redundancies Sniffer. Shows a list of all records that the system believes are potential duplicates of other records.
Auxillary Sync. For Enterprise Clients only. Synchronizes user records in your database to an external database.


Extensive filtering options are available to show only those user records matching the criteria you select via 7 separate filters containing different sets of searchable fields. These filters include:

Key Fields filter. Fields include: First Name, Last Name, Email Address, Screen Name, School 1 Name, School 1 Degree, School 1 Grad Year, Home State, Home Zip, Work State, Work Zip, Company Name, Work Title, User ID#.

Membership filter. Fields include: Membership Level, Expiration Date Range, Last Renewal Date Range.

Group Affiliation filter. Fields include: Group Name.

Interests filter. Fields include: Interest Name.

Who Bought What filter. Fields include: SKU (stock-keeping unit) number.

Problematic Email filter. Fields include: Type of Email Problem.

Zip Code Smart-Find filter. Fields include: Zip Code Range, Home/Work.


All of the above filters allow an admin to output a list of found results to (1) the browser; (2) an extended Excel-based report file; (3) an extended Word-based report file; or (4) an extended CSV report file; (5) a list of email addresses for these users.

A found list of user records can also be used (1) to add these users to Groups that are already created or that you create during this process, and (2) to change classification fields en-masse for this found set.


Column Headings for the Users Tab
ID # - the unique ID number associated with this user. Click on this User ID # link to edit the full set of user information fields for this user.
Email - self-explanatory
Screen Name - the name automatically assigned to a user record upon creation of the user record. This can be changed by a user via their My Account page. The Screen Name is used only when a user is posting comments to a Forum item.
First Name - self-explanatory
Last Name - self-explanatory
Level - membership level. This number corresponds to the Membership Option # from the Manage Memberships admin menu.
Status - membership status.  1 = Active.  2 = Inactive.
Renewed - last date on which this user's membership was renewed.
Expires - date on which this user's membership will expire or date on which it already did expire.

Actions available under the Select Action
Edit Account Info - click on this link to update a user's email address; manually give them a new password; modify their current membership level, status and/or expiration date; edit their user group affiliation(s); edit this user's classifications; and give this user any or all admin privileges.
Edit Profile Info - click on this link to update a user's profile information.
Masquerade as User - also known as "MAU". Allows an admin to masquerade as a user, typically for the purposes of solving a user problem or manually processing an order that was paid for by cash or check (or by credit card offline.)
Show Order History - Show the full list of orders that this user has placed on the system.
Delete User - delete a record